Anonymous
map-marker Mesa, Arizona

To check all ingredients in your shampoos and conditioner because it doesn't show

Nothing happened! I found the products on Amazon, and it shows me basically whats in it but I need to know all the ingredients and I couldnt find that anywhere on the sale page or the bottle wasnt turned over with a picture so that I could see what was in it. I cannot use products with wheat corn, soy eggs, or shellfish in them so I am interested interested in not only shampoo and conditioner, but your other products.
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Anonymous

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Verified Buyer
| map-marker Edmonton, Alberta

Trying to purchase

Art Naturals - Trying to purchase
Tried to purchase artnaturals hairloss shampoo and conditioner from eBay and Amazon with no results, this particular product wasnt seen on Amazon , along with all the other artnaturals products
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Anonymous

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Verified Buyer
| map-marker Edmonton, Alberta

Trying to purchase

Art Naturals - Trying to purchase
Tried to purchase artnaturals hair loss shampoo and conditioner from eBay and Amazon with no results, this particular product wasnt available on Amazon?
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Anonymous
map-marker Edmonton, Alberta

Trying to purchase

Ordered product from eBay and never recieved it, art naturals needs to make hair loss shampoo and conditioner available on Amazon
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User's recommendation: Don’t buy this product on eBay

Anonymous
map-marker Travelers Rest, South Carolina

Product malfunction diffuser smelt as it is burning , nothing comes out , cannot get in with customer service.

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Phone number, no one answers.Pnsaroduct has a year warranty and cannot get in touch with anyone in customer service.
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User's recommendation: Answer phone. Acknowledge warranty.

Steven S Lbq

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Verified Buyer
|

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Verified Reviewer
| map-marker Los Angeles, California

Customer Service

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Art Naturals - Customer Service
I tried to contact the Customer Service number and pressed option #1. Each time I was immediately disconnect from the call instantly. I tried to reach chat and was sent to link where I would have been charged $1 for the answer to my problem. (BTW it is no 10:50 PDT). This customer non-service is poor enough that I may no longer reorder from them as I have in the past, and choose a different company's product.
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User's recommendation: N.B. Good luck if you need to contact customer service!

Rona Eth

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Verified Reviewer
| map-marker Clarkston, Michigan

Expired oils

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Want to talk to customer service, it just hangs up! Want to know the quality of the oils and if it is safe to keep using my oils. I dont know why i have to keep writing until i get to 100 symbols this is ridiculous I just want someone to call me back if thats possible this is ridiculous Im so done with this company
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Fawziyyah A

Warranty

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It broke down after 3 months and I need a new one. Im within warranty time. I need for my kids. I spent lots of money on it and just want replacement that Im entitled to. Hopefully I can get some help here.
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Cons:
  • Not being able to get help with replacement in timely manner
  • No way to contact them

Preferred solution: Replacement

David I Ujm

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Verified Reviewer

I was sent the wrong product.

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I havent received the correct product that I paid for !!! Ive been told by a couple of different people thru an email but yet to make my order correct
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Preferred solution: Deliver product or service ordered

Pat K Scb
map-marker Huntington, New York

Want to order replacement plug

I left a message and am waiting for a call back. I lost the plug and cant connect to an outlet. Id like to purchase another one.
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Preferred solution: Deliver product or service ordered

Anonymous

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Verified Buyer
| map-marker Channahon, Illinois

Failure to give refund

Art Naturals - Failure to give refund
Made purchase on Amazon for bottles of cleaning alcohol. Never received product now several emails each response asking fo same information I provided twice. Very poor communication.
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User's recommendation: Don’t purchase from them

Anonymous

Product question

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After speaking with someone at your company about my broken diffuser I was told to contact Amazon because that’s who I purchased it through. Amazon STILL has not responded to me regarding this product. I’m super disappointed I’m your company that you can’t contact them to rectify the issue OR handle it yourselves as it is YOUR product. After all if it were not for Amazon I never would have found the diffuser and never would have purchased 2 knowing what I now know about your company. Very disappointed and will never recommend your products and or your company. It’s to bad because my daughters friends used to love her diffuser when they would have sleepovers here. Oh and I have already sent you a video so unless someone calls me or emails me for the video I’m not resending. Go back and find my original email. I feel I’ve wasted enough time on this. Just read this below... PissedConsumer.com is a platform where you can be heard and helped. -You may hear me now and maybe even help but you sure didn’t the first time I reached out. Why does your experience matter? The company can reach out directly to you and resolve your issue. -Guess we’ll see about that right? Robin Bradley
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User's recommendation: ZERO No help from customer service for broken diffuser. If you buy a product from Art Naturals off of Amazon beware. Art Naturals won’t help you and neither will Amazon.

harold w Omy

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Verified Reviewer

Where is my stuff??

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Art Naturals - Where is my stuff??
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Why are you not answering your phone?? Your phone messages are for the month of march -2020 is this some kind of scam I am still waiting on my orders ( 2 of them ) I PURCHASED THESE ORDERS IN GOOD FAITH. AT THE TIME OF THESE ORDERS THAT WERE PURCHASED BY ME ( NO MATTER WHAT IS GOING ON ) YOUR AD SAID IN STOCK AND SHIPS WITH IN 24 TO 48 HOURS AM I MAD? YES I AM MAD VERY MAD AND UP SET WITH YOU, I TRUSTED YOU. 1ST ORDER DATE: ORDER NUMBER 320204**** ORDER DATE April 7, 2020 2:27:09 PM PDT = 3 GALLONS OF HAND SANITIZER ORDERED AND PAID FOR. TOTAL = $179.97 2ND ORDER DATE: ORDER NUMBER 320206**** ORDER DATE April 10, 2020 7:20:13 AM PDT = 4 GALLON OF HAND SANITIZER ORDERED AND PAID FOR. TOTAL = $239.96 PRODUCTS GALLON Hand Sanitizer in Stock
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Loss:
$420
Cons:
  • Are not trust worthy do not buy from them
  • No way to contact them

Preferred solution: Deliver product or service ordered

User's recommendation: NO I WOULD NOT RECOMMEND THIS COMPANY! THEY DO NOT RESPOND BY PHONE OR EMAIL AND THEY HAVE NO CHAT. THERE IS NO WAY TO CONTACT THEM.

Nicole M Hml

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Verified Reviewer
| map-marker Manchester, Connecticut

FRAUD

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Art Naturals - FRAUD
They are scammers, call the 1-855-ART-4488 Number...the website claims hand sanitizer is in stock and their outgoing phone message clearly contradicts this claim. I ordered on 04/12 because their website fraudulently claimed that hand sanitizer was in stock and shipped on 48 hours. I have yet to receive the hand sanitizer and their website claims that it was shipped and delivered. The Aloe I ordered arrived and the bottle is filled with water. They are taking advantage ofCOVID-19vid19 Pandemic and scamming everyone who orders their hand sanitizer and other products.
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User's recommendation: DO NOT BUY FROM THIS COMPANY

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